office directory
General Patient & Office Contacts
This page provides direct contact information for our team so patients, employers, and carriers can reach the right person quickly without navigating automated phone systems. Please contact the individual or department listed below based on your specific need.
Family Practice Checkout
For pricing prior to arrival or questions about charges incurred at a recent visit
Office Phone: 239.260.3567
Email: checkout@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 8:00 PM
Saturday and Sunday, 9:00 AM to 5:00 PM
Billing Questions Medicare Patients
For Medicare or Medicare replacement patients with billing questions
Contact: Anna Pantoja, Billing Supervisor
Office Phone: 239.260.3590
Email: avpantoja@advmednaples.com
Hours: Monday through Friday, 9:00 AM to 5:00 PM
Billing Questions Commercial Insurance
For Cigna, Blue Cross, Aetna, and other commercial insurance plans
Contact: Jahaira Perez, Commercial Biller
Office Phone: 239.774.2442
Email: jperez@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 4:00 PM
Collection Agency
First Federal Credit Control
25700 Science Park Dr #370
Beachwood, OH 44122
Office Phone: 216.360.2000
Toll Free: 800.486.5500
Collections Questions
If you have been placed in collections
Contact: Anna Pantoja, Billing Supervisor
Office Phone: 239.260.3590
Email: avpantoja@advmednaples.com
Hours: Monday through Friday, 9:00 AM to 5:00 PM
Patient Experience Feedback
For questions, concerns, suggestions, or compliments related to facility, staff, care, testing, access, or wait time
Contact: Julie Stryker, Operations Manager
Office Phone: 239.260.3570
Cell Phone: 773.550.6205
Email: jstryker@advmednaples.com
Occupational Medicine & Employer Contacts
Occupational Health Patient Questions
For work related injuries or pre-employment physicals
Patient questions related to visits, records, time away from work, pass or fail results, DOT cards or DOT status
Contact: Occupational Medicine Desk
Office Phone: 239.260.3579
Employer Portal Access
For access to the employer portal or questions after joining
Contact: Jesus Morales
Title: IT Wizard
Cell Phone: 239.231.0563
Email: jmorales@advmednaples.com
Employers, Carriers, and Nurse Case Managers
For employer or carrier questions, records, work status, or physical results
Fax: 239.449.5438
Email: occmed@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 8:00 PM | Saturday and Sunday, 9:00 AM to 5:00 PM
Employer Direct Billing and Invoicing
For employment physicals or drug screen invoicing, new account setup, or invoice payment
Contact: Jenyl Carmean, Administrator
Email: jcarmean@advmednaples.com
Hours: Monday, Tuesday, Thursday, Friday, 9:00 AM to 3:00 PM
Workers Compensation Billing Commercial Carriers
For billing updates, claims, or billing questions
Contact: Audrey Denihan, Biller
Office Phone: 239.260.3572
Email: adenihan@advmednaples.com
Hours: Monday through Friday, 7:00 AM to 3:00 PM
Drug Screening & MRO Contacts
Drug Screening and MRO
For questions related to pending or current drug screening results, follow ups, or new business setup
Contact: Tawnya Mackawgy, Supervisor
Office Phone: 239.254.3116 | Fax: 239.254.3117 | Emails: screening@advmednaples.com
tmackawgy@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 8:00 PM | Saturday and Sunday, 9:00 AM to 5:00 PM
Drug Screen Billing and Payment
For drug screen billing, payments, or new business setup
Contact: Jenyl Carmean, Administrator
Office Phone: 239.260.3592 | Email: jcarmean@advmednaples.com
Hours: Monday, Tuesday, Thursday, Friday, 9:00 AM to 3:00 PM
office directory
General Patient & Office Contacts
This page provides direct contact information for our team so patients, employers, and carriers can reach the right person quickly without navigating automated phone systems. Please contact the individual or department listed below based on your specific need.
Family Practice Checkout
For pricing prior to arrival or questions about charges incurred at a recent visit
Office Phone: 239.260.3567
Email: checkout@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 8:00 PM
Saturday and Sunday, 9:00 AM to 5:00 PM
Billing Questions Medicare Patients
For Medicare or Medicare replacement patients with billing questions
Contact: Anna Pantoja, Billing Supervisor
Office Phone: 239.260.3590
Email: avpantoja@advmednaples.com
Hours: Monday through Friday, 9:00 AM to 5:00 PM
Billing Questions Commercial Insurance
For Cigna, Blue Cross, Aetna, and other commercial insurance plans
Contact: Jahaira Perez, Commercial Biller
Office Phone: 239.774.2442
Email: jperez@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 4:00 PM
Collection Agency
First Federal Credit Control
25700 Science Park Dr #370
Beachwood, OH 44122
Office Phone: 216.360.2000
Toll Free: 800.486.5500
Collections Questions
If you have been placed in collections
Contact: Anna Pantoja, Billing Supervisor
Office Phone: 239.260.3590
Email: avpantoja@advmednaples.com
Hours: Monday through Friday, 9:00 AM to 5:00 PM
Patient Experience Feedback
For questions, concerns, suggestions, or compliments related to facility, staff, care, testing, access, or wait time
Contact: Julie Stryker, Operations Manager
Office Phone: 239.260.3570
Cell Phone: 773.550.6205
Email: jstryker@advmednaples.com
Occupational Medicine & Employer Contacts
Occupational Health Patient Questions
For work related injuries or pre-employment physicals
Patient questions related to visits, records, time away from work, pass or fail results, DOT cards or DOT status
Contact: Occupational Medicine Desk
Office Phone: 239.260.3579
Employer Portal Access
For access to the employer portal or questions after joining
Contact: Jesus Morales
Title: IT Wizard
Cell Phone: 239.231.0563
Email: jmorales@advmednaples.com
Employers, Carriers, and Nurse Case Managers
For employer or carrier questions, records, work status, or physical results
Fax: 239.449.5438
Email: occmed@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 8:00 PM | Saturday and Sunday, 9:00 AM to 5:00 PM
Employer Direct Billing and Invoicing
For employment physicals or drug screen invoicing, new account setup, or invoice payment
Contact: Jenyl Carmean, Administrator
Email: jcarmean@advmednaples.com
Hours: Monday, Tuesday, Thursday, Friday, 9:00 AM to 3:00 PM
Workers Compensation Billing Commercial Carriers
For billing updates, claims, or billing questions
Contact: Audrey Denihan, Biller
Office Phone: 239.260.3572
Email: adenihan@advmednaples.com
Hours: Monday through Friday, 7:00 AM to 3:00 PM
Drug Screening & MRO Contacts
Drug Screening and MRO
For questions related to pending or current drug screening results, follow ups, or new business setup
Contact: Tawnya Mackawgy, Supervisor
Office Phone: 239.254.3116 | Fax: 239.254.3117 | Emails: screening@advmednaples.com
tmackawgy@advmednaples.com
Hours: Monday through Friday, 8:00 AM to 8:00 PM | Saturday and Sunday, 9:00 AM to 5:00 PM
Drug Screen Billing and Payment
For drug screen billing, payments, or new business setup
Contact: Jenyl Carmean, Administrator
Office Phone: 239.260.3592 | Email: jcarmean@advmednaples.com
Hours: Monday, Tuesday, Thursday, Friday, 9:00 AM to 3:00 PM
Ready to Experience Care That Fits Your Life?
Contact us today!
We value relationships, respect your time, and our focus is to help you live fully.